Book Online
To book online, fill out the form below.
Please note: Bookings are subject to dates and availability. We will contact you within 12-24 hours to confirm your booking.
We also offer a free, no obligation initial appointment, where we can meet you & your pets and provide a quote based on your needs. During this time our Pet Carer’s can also get to know you & your pet/s personally & give extra information on what services we can provide for your pet/s.
Payment Terms and Conditions
Deposit
A deposit is taken at the time of booking:
10% for Visits and Pet Sitting and 25% for Pet Home Boarding
Christmas and Easter Bookings 20% for Visits and Pet Sitting and 50% for Pet Home Boarding
The balance of the fee to be paid at least 2 working days prior to commencement of care
Payment can be made by:
Direct Credit Via Internet Banking to our business account (details on the Booking Form/Invoice)
Cash or Cheque
Cancelled Care Policy
Minimum of 24 hours notice required for visits care and dog walking.
Pet Sitting and Pet Home Boarding require 2 weeks notice.
If not 24 hours notice, or 2 weeks notice the deposit will be kept as a Cancellation Fee.
Christmas and Easter Care
30 days notice for Christmas and 7 days notice for Easter
Pet Home Boarding 30 days notice for Christmas and 14 days notice for Easter
If not the required notice, the deposit may be kept as a cancellation fee
Holiday Surcharges
Christmas Day & Good Friday $30
Other Public Holidays $20
Upfront Deposit
New Clients: 10% deposit or $20 minimum required for Pet Care other than Pet Home Boarding.
Pet Home Boarding: 25% deposit for all Pet Home Boarding.
Christmas and Easter Long Weekend Care: 20% deposit with 50% for Pet Home Boarding.
Cancelled Care
Minimum 24 hrs notice required. Payment received is kept as a credit for future care.
Two weeks notice is required for Pet Home Boarding. A cancellation fee will be issued if less than 2 weeks notice is provided.
Christmas and Easter Long Weekends: 30 days cancellation notice for Christmas and 7 days notice for Easter. 2 weeks notice required for Pet Home Boarding.
Holiday Surcharges
Christmas Day & Good Friday $30
Other Public Holidays $20